Networking Survey Summary
June 2009
I received 10 responses to this survey.
Question #1 asked Ohio arts organization administrators how they used different types of social networking, giving the options of “For Work”, “Personal Use”, “Heard of it, but don’t use it”, and “Never heard of it”. It is safe to say that most people surveyed use Facebook for work and/or personal use; 70% use Facebook for work and 70% use it for personal use. 60% of surveyors have heard of Myspace but do not use it. 50% have heard of Twitter but don’t use it, and 40% use Twitter for work purposes. 60% of people use LinkedIn in their workplace. Plaxo, Wordpress, Live Journal, Flicker, and Animoto are not used much in the work place or for personal use, and practically no one has heard of Animoto.
Question #2 asks how each networking tool is used within an organization, providing the options “Someone in my organization speaks for the organization as a whole”, “I use it to speak for myself as a member of the organization”, or “This is not a part of my organization/workplace”. 100% of people do not use Snapfish, Animoto, or Live Journal at all in their workplace, and at least 70% do not use Myspace, Ning, or Blogger in their workplace. A majority (80%) of administrators surveyed claim that someone within their organization uses Facebook to represent their organization, while 50% of administrators surveyed say that they personally use LinkedIn to speak for themselves as a member of the organization.
Question #3 asks about the roadblocks or issues an organization faces when implementing these networking tools. Organizations are realizing that there are so many networking tools from which to choose and different target audiences are using different networking tools. It is mentioned there is the issue of choosing networking tools within an organization and then having to seek approval from the appropriate personnel within the workplace, such as having to go through the Communications Manager.
Question #4 asks about the benefits of these networking tools. The survey indicates that one of the greatest benefits is being able to reach specific audiences. It is easy to quickly get in touch with or quickly get word out to the next generation (especially college and high school students) by utilizing these different types of communication.
Question #5 asks administrators if they have additional ideas for the June ACE agenda. Podcasting and Cleveland Arts Summit are mentioned, and there is a request for more social networking data, such as statistics showing what works or what people pay attention to most. I will have to look into this more…
General Summary:
From my own perspective, it seems that Facebook is used most by a variety of age groups, ranging from high-school students to retired adults. Myspace seems to reach a certain age group—middle-school students to young adults—and Twitter seems to reach college graduates to young adults most frequently. Obviously there are several networking tools from which to choose, and that limits how people will choose to use them and how frequently they will use them. The challenge of balancing personal and professional use is also an issue. Facebook, Myspace, and Twitter share similar features, and most people do not use all three of these tools.
Jessica,
ReplyDeleteTake a look at this survey done by Harris Interactive about social networking.http://www.harrisinteractive.com/harris_poll/pubs/Harris_Poll_2009_04_16.pdf
Also, the Chronicle of Philanthropy has an online discussion tomorrow June 23 at noon about social networks. Here is the site
http://philanthropy.com/news/?id=8628&pth&utm_source=pt&utm_medium=newsletter&utm_content=lefttop
Susan
Susan, thank you for the links! This social netowrking topic is something that all of the arts admins (especially the education staff) are either struggling with or embracing right now. Education directors are usually forced to market their own programs... the staffing is so thin that marketing/PR personnel have enough work to do just getting the word out about the professional products - leaving education to self-promote! At ProMusica, I'm fortunate to have a young, energetic marketing manager with an interest in the outreach initiatives.
ReplyDeleteJessica has been a fantastic source of insight and manpower. She's eager to laern about every facet of our organization, and I really enjoy talking to her about her ideas and her experiences, too!
Thanks! This will be helpful information for Monday's meeting!
ReplyDelete